Privacy Policy

    Last updated: January 2025

    1. Introduction

    Ziavitutui Coffee Company ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

    2. Information We Collect

    Personal Information

    We may collect personal information that you voluntarily provide to us when you:

    • Place an order for our products
    • Subscribe to our newsletter
    • Contact us through our contact form
    • Create an account (if applicable)

    This information may include your name, email address, phone number, shipping address, and payment information.

    Automatically Collected Information

    When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

    3. How We Use Your Information

    We use the information we collect to:

    • Process and fulfill your orders
    • Send you order confirmations and updates
    • Respond to your inquiries and provide customer support
    • Send you marketing communications (with your consent)
    • Improve our website and services
    • Comply with legal obligations

    4. Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    • With service providers who assist us in operating our website and conducting our business
    • To comply with legal obligations or protect our rights
    • In connection with a business transfer or merger
    • With your explicit consent

    5. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    6. Your Rights

    You have the right to:

    • Access and receive a copy of your personal information
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Opt-out of marketing communications
    • Object to processing of your personal information

    7. Cookies

    Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

    8. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    Ziavitutui Coffee Company

    Email: info@ziavitutuicoffeecompany.com

    Phone: +233 244 649 810 / +233 262 822 978

    Location: Gbetsile - Tema, Ghana